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Avenida de Francia 16-18,
Playa de Los Pocillos, 35510
Puerto del Carmen Lanzarote
Reception: +34 634 993 536
+34 922 378 500
lareception@nexusleisure.com
WhatsApp: +34 634 993 536
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Home Travel assistance insurance

Travel Assistance insurance

Protect your stay and don't worry:

Now you can take out your travel insurance with just one click by adding it to your booking, thus improving your stay to enjoy a wide range of coverage that includes the most common unforeseen events.

Create Your Adventure, We Take Care of the Details:

· 24/7 Assistance: Global medical assistance and immediate support for any mishap.
· Comprehensive Protection: Coverage from delayed departures to lost luggage assistance.
· Easy and Flexible: Add security to your trip with one click, ensuring every moment of your experience and travel is protected.
· Check the full terms and conditions of the Travel Assistance Insurance here.
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We answer your questions about assistance insurance

  • When will I receive detailed information about my insurance?
    Once you have made your booking including this service, you will receive an email with all your policy details.
  • What period does the assistance insurance cover?
    The validity of this insurance begins once you have checked in at the hotel and ends on the day of check-out.
  • Can I modify or cancel this service?
    This service is linked to the conditions of the rate you have booked, which you can check before finalizing your booking.
  • How does medical assistance work?
    When you need to use this service, contact the assistance centre at +34 91 566 15 88 so they can tell you how to proceed and which medical centre or hospital to contact. You should have your policy number on hand.
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